London Insurance Life London Market Claims Operations

Why complete this job simulation

A risk-free way to experience work on the job with us in a London Market Claims Operations team. Practice your skills with example tasks and build your confidence to ace your applications.

Self-paced

1-2 hours

No grades

No assessments

Introductory

Welcome to the London specialty insurance market – a global leader in protecting businesses and people. But without it, planes would not be able to take off, musicians wouldn’t perform live and vaccinations wouldn’t be transported all round the world. It’s where airlines, tech giants, football clubs and satellite operators (to name only a few) come to protect themselves against the risks that might cost them a fortune.

During this programme, you will have the opportunity to step into the shoes of a professional in the Claims Operations team – the part of the insurance world that puts business and individuals back on their feet after disaster strikes. You will complete tasks that replicate how these professionals deliver the practical and financial support that can make all the difference in how well and how fast society, businesses and people, recover when something goes wrong. We hope it will help you to learn new skills and strengthen your CV as you explore possible career options.

*Please note Lloyd's Market Association (LMA) has entered into a contract with Forage to provide services under the branding of London Insurance Life, which is itself a brand of the London Market Group (LMG). All data handling and privacy obligations are governed by the agreement between LMA and Forage.

How it works

Complete tasks guided by pre-recorded videos and example answers from claims operations professionals in the London specialty insurance market. No live sessions, all self-paced.
Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.

Skills you will learn and practice:

Communication Skills

Data Analysis

Process Management

Systems Analysis

Introduction from London Insurance Life

Tasks

Intro & Scenario

Your role

Welcome to the London Market Claims Operations job simulation!

In this simulation, you will be working in the Claims Operations team in the London insurance market at London Assurance Company (a fictional insurance company).

You will complete two tasks which are typical for a Claims Operations Analyst in ensuring that the London Assurance Company claims operation runs smoothly and that claims adjusters are able to manage the claims process in an optimal manner.

Your goal

In this simulation, you will be introduced to key concepts relevant to claims operations.

The initial task is designed to provide you with an introduction to the world of claims operations, the systems and processes within it, and the opportunities to improve how claims are managed for the benefit of clients and your organisation. In the second task, you will have the opportunity to put your knowledge to the test by completing a task relating to the performance of the claims operation.

Complete the simulation to build confidence in your understanding of a role in Claims Operations and discover sector opportunities which are of interest for you!

Intro & Scenario

Your role

Welcome to the London Market Claims Operations job simulation!

In this simulation, you will be working in the Claims Operations team in the London insurance market at London Assurance Company (a fictional insurance company).

You will complete two tasks which are typical for a Claims Operations Analyst in ensuring that the London Assurance Company claims operation runs smoothly and that claims adjusters are able to manage the claims process in an optimal manner.

Your goal

In this simulation, you will be introduced to key concepts relevant to claims operations.

The initial task is designed to provide you with an introduction to the world of claims operations, the systems and processes within it, and the opportunities to improve how claims are managed for the benefit of clients and your organisation. In the second task, you will have the opportunity to put your knowledge to the test by completing a task relating to the performance of the claims operation.

Complete the simulation to build confidence in your understanding of a role in Claims Operations and discover sector opportunities which are of interest for you!

Reviews

4.6

I liked how practical the simulation was. It gave a clear view of how claims operations works in practice, especially around process improvement and data analysis. The tasks felt realistic and helped me understand how small operational changes can have a wider impact on performance and customer experience.

Student, St. Francis College

I liked this program because it helped me understand how insurance claims work in real life. I learned how to find problems in the claims process and how to make it better for customers. The tasks were easy to follow and gave me good practice in analysing data and thinking about improvements. It was a very useful experience for me.

Student, Gujarat University Ahmedabad

I liked the job simulation because it gave me practical experience of real work. It helped me understand how tasks are performed in a professional environment. I also liked that it improved my problem-solving skills and gave me confidence to handle similar tasks in a real job. Overall, it was a good learning experience for me.

Student